State Farm® Insurance Agent Paul Humphries

"Amazing Experience and just a wholesome organic feeling speaking and dealing with Mr. Humphries. Words can’t put into perspective on how great and amazing this man is, and I would recommend him to anyone I ever come across because he’s not just an agent but can be considered as family with how well you are treated and taking care of. 10/10"

"Paul has always provided kind and courteous service and he has been very helpful to our family."

"Paul is as quality as they come! Paul is thoughtful and considerate. Having recently had a vehicle rear-ended, I asked him a handful of questions both at the beginning and at the end of our claim process (as I was working with the claims agent in between). Every time Paul responded to my questions, he made it feel like I was his only priority (which was surely not the case as he has oodles of other clients). Paul is also knowledgeable of his craft. When we originally signed up for insurance with Paul, the advice he gave us about adjusting our policy (from what it was with our previous insurer) played out to our benefit (exactly as he described) in the very claim above. This is not even mentioning the precise information he provided every time I have asked a challenging question. We don't plan on ever leaving Knoxville, and we don't plan on ever switching our insurance policies from Paul either!"

"Best agent in town. Everyone is so friendly and personable each time I call or visit the office. They answer my questions and assist me with no judgement. I wish they were licensed nationally so I could work with them in whatever state I moved to! Best customer service hands down."

"I had an issue with my mortgage (they purchased an expensive HOP despite having the documents supporting my coverage on 4 separate occasions over a 4 month period). One final call to my very helpful agent who has complied with their requirements for 4 months resulted in a text from the irresponsible mortgage company stating that they have now received what they have received 4 previous occasions. I won’t mention the Regions mortgage company that is responsible for this outrageous attempt to siphon even more money from me but be mindful of your Regions attempts to extract money for their inaction"

"I highly recommend Paul! He's very helpful, knowledgeable and professional! His quick response was greatly appreciated when I needed help on a property concern. Thank you Paul!"

"Wonderful service!! Jesse was more than helpful when speaking on the phone, I would highly recommend!!!"

"So after speaking with Paul and him going above and beyond to rectify the situation I renounce my bad review and give Paul 5 Stars!!"

"Marty was quick in getting back to me and very helpful in making sure my renters insurance was up to date for the new year. Thanks Marty!"

"Paul Humphries State Farm Team is amazing. The discounts they’ve gotten me the past few years is unmatched. Marty is great!! I needed to make some changes to my policy and she made sure I had what I needed & still feel comfortable on the road. People are always shocked when I tell them how much my insurance is for two cars & it’s State Farm! They are the best & thank you for all your help Marty!"

"I spoke with Jesse on the phone and he was extremely friendly and helpful. This staff is the best when it comes to customer service and taking care of their people!"

"It’s always a quick and easy call with Paul for my insurance needs. He goes above and beyond for his clients"

"Paul and his staff went above and beyond to assist me with my insurance needs. Friendly, professional, and informative. Thanks so much!"

"Hola buenos días me Siento contenta con la atención de la señora Teresa me resultó muy interesante y buena Agente soy Doris padilla"

"Excelente servicio y amabilidad"

"Very quick and easy phone call with Bailey!!"

"Wonderful staff! Bailey helped me get better auto insurance coverage and was very insightful throughout the entire experience. Thank you guys for everything"

"Excelente atención al cliente por parte de Teresa, 100% recomendada por su servicio y profesionalismo; explicó de manera fácil todas las dudas que tuve, me siento satisfecho con el servicio prestado"

"From day one Paul has been there for my family and I! Met him at my daughter’s birthday party and he’s been my agent ever since. I can call or text him with any concerns and he always gets right back with me and I’ve never had any issues with any of my insurance needs. Give Paul a call if you’re in need of a great insurance agent! Highly recommended"

"My insurance agent Paul Humphries provided exceptional service, going above and beyond to ensure I had the best coverage. Their expertise and dedication made my entire process smooth and stress-free. Definitely would recommend to all!"

"Excelente servicio,lo explican todo muy bien,muy amable Tere y mucha paciencia."

"Teresa has been super friendly and is amazing in what she does … highly recommended. State farms has help all my family and friends including myself. Teresa is bilingual and very professional"

"“I highly recommend Bailey at Paul Humphries State Farm! He is very professional, kind and knowledgeable and will go above and beyond for you and your insurance needs.”"

"It's been a pleasure working with Paul and his team. They are quick to respond and very professional. We have just chosen them to insure our home because of their high quality service."

"I trust Paul to take care of my family. He is extremely knowledgeable in this field and devoted to making sure your goals are being met! Highly recommend!"