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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Staci Bowling

Staci Bowling

September 26, 2025

5  out of  5
rating by Staci Bowling
"I can’t say enough great things about these people. I had a problem with my car and they answered my call and made me feel at ease. Marty Told me exactly what to do and calmed me down I spoke to Kim the next day and she continued helping me. I have been a customer for years and will stay for years."
We responded:
"Staci, sorry for your unfortunate issue with your auto. I am super proud we were able to assist you when you needed us. Thank you for the review. "
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Vern

September 24, 2025

5  out of  5
rating by Vern
"It’s always a pleasure to speak with Marty, when I have questions or need information about my insurance I know I can count on her."
We responded:
"Vern, thank you the big time shout out to Marty and our team. You are greatly appreciated and we look forward to servicing your insurance needs for years to come. "
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Gregory Beck

September 22, 2025

5  out of  5
rating by Gregory Beck
"Paul was knowledgeable and quick to respond to my questions."
We responded:
"Gregory, thank you for you review. "
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Donna Chamness

September 12, 2025

5  out of  5
rating by Donna Chamness
"Hallelujah is amazing!"
We responded:
"Hi Donna, thank you for the review. I encourage everyone that does not have personal property protection to please consider the amazing coverage for pennies per day. "
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Larry Coleman

August 27, 2025

5  out of  5
rating by Larry Coleman
"State Farm has been treating me like Family every since I’ve joined this Branch‼️"
We responded:
"Larry, thank you for the kind words. We absolutely appreciate and honor that you feel like family. That's exactly the experience we want for the community we serve. "
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Playa Wave

August 22, 2025

5  out of  5
rating by Playa Wave
"First off the State Farm office absolutely amazing great service great customer support everything is just great I especially like Halie Francis Who I was on the phone with that gave great customer service honestly, if it wasn’t for her, I would’ve never found a quote for my insurance. She made it easy for me."
We responded:
"Thank you for your review and the great shout out to Halie. She has been a great asset for our PHSF team. "
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Devyn Martin

August 22, 2025

5  out of  5
rating by Devyn Martin
"I’ve had State Farm for a while now and they’ve been nothing but reliable. What I appreciate most is how responsive they are when you actually need them. Claims are handled fast and without a lot of hassle, which gives me peace of mind knowing I’m covered."
We responded:
"Devyn, thank you for your review and sharing how we are able to provide the best for our policy holders and valued Interns. Best wishes at Lipscomb University this Fall. "
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Jermod Mapp

August 13, 2025

5  out of  5
rating by Jermod Mapp
"Awesome customer service. The entire session was a professional and friendly experience. I would recommend anyone in the area to sign up with Mr. Humphries!"
We responded:
"Mr. Mapp, thank you for your business and we look forward to serving you for years to come."
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John Torbett

August 12, 2025

5  out of  5
rating by John Torbett
"Paul's office has taken very good care of us and met our needs. I texted today about a vehicle we had sold and Eric got it taken care of immediately. Thank you!"
We responded:
"Mr. Torbett, your review is greatly appreciated. Thank you for allowing our office to be your good neighbor and provide for your insurance needs. "
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Jacob Warkentin

August 8, 2025

5  out of  5
rating by Jacob Warkentin
"Hallie was very fun and energetic to talk with, answered my question and if she didn't know she talked to someone who did, which i appreciate. Thank you:)"
We responded:
"Jacob, thanks for the great review and letting folks know about the amazing team at PHSF. "
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Sacara Merchant

August 8, 2025

5  out of  5
rating by Sacara Merchant
"Halie Francis was an amazing help with the assistance of Great insurance, and her customer service was absolutely Impeccable. She made sure she clarified any concerns that I need and helped me to the fullest with the best avenues of coverage, I am absolutely pleased with the service I was offered today once again thank you so much Halie."
We responded:
"Sacara, thank you for taking the time to recognize our amazing team member Halie. Our team takes pride in informing our policy holders with a plan that provides protection that fits their needs. "
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Rena Jackson

August 8, 2025

5  out of  5
rating by Rena Jackson
"Teresa was great to work with. Needed updated information that was time sensitive and she got us taken care of quickly and answered all our questions. I always have a positive experience with their office. Highly recommend this State Farm location dealing with Paul and his staff. Thank you again and always appreciate you all!"
We responded:
"Rena, thank you for sharing your experience with our agency. Our goal is to provide exceptional care to all of our customers. "
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Megan Ellis

July 10, 2025

5  out of  5
rating by Megan Ellis
"They have always been very helpful. I've been able to do most things over the phone or by mail. My last calls with them even gave me information I didn't know. Hope to be making policy changes with them for years to come🙂"
We responded:
"Megan, thank you for the kind words. Thank you for your business and being a valuable policy holder of PHSF. "
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adrian lopez

July 2, 2025

5  out of  5
rating by adrian lopez
"Excelente comodidad y el servicio es excelente"
We responded:
"Le agradecemos su comentario y palabras positivas. "
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Richard Fisher

June 27, 2025

5  out of  5
rating by Richard Fisher
"This was very simple. I was able to text Paul Humphries directly and get everything taken care of without a phone call. He was prompt and took care of all the details. Great experience and I would recommend it to anyone."
We responded:
"Mr. Fisher, thank you for your review and being a valued customer with the PHSF team."
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Kimberly Flaherty

June 24, 2025

5  out of  5
rating by Kimberly Flaherty
"Eric stayed after close to help me get insurance. I love Paul Humphries’ team! They are very helpful anytime I call."
We responded:
"Kimberly, your review is very much appreciated. Thank you for your business and allowing PHSF team to service your needs. "
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Laura Lawson

June 16, 2025

5  out of  5
rating by Laura Lawson
"It blows my mind how fast and efficient this office is. Eric has handled my last couple of requests and I've been blown away each time with his service. Everyone is always so nice and courteous. I appreciate this group so much and I never worry about my insurance needs."
We responded:
"Laura, thank for the review and recognizing the great work Eric does helping customers. "
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Brandon Eppley

June 11, 2025

5  out of  5
rating by Brandon Eppley
"Just moved to a different state and had some complications with moving my service but Paul was able to figure out what the issue was and got me good to go in no time. Knew what he was talking about and explained everything that i needed, highly recommend 👍"
We responded:
"Brandon, thank you for allowing our office to assist you with your issues and the much appreciated recommendation. "
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Falisa Baumann

June 2, 2025

5  out of  5
rating by Falisa Baumann
"My experience with State Farm (Paul Humphries) has been unmeasurable. They made all efforts to make my transition with them effortless and rewarding. I pray that when I choose to insure again that they accept me with the same energy. Thank so much State Farm!!"
We responded:
"Falisa, thank you so much for your review. This office will always welcome you to be a part of our insurance family. "
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Isaac Ratliff

May 17, 2025

5  out of  5
rating by Isaac Ratliff
"They gave me a great experience would recommend to others."
We responded:
"Isaac, thanks for your review and the recommendation! "
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Zorana Clark

May 13, 2025

5  out of  5
rating by Zorana Clark
"Mr. Humphries State Farm is very friendly and professional. All my needs have been met."
We responded:
"Ms. Clark, thank you kindly for the review and allowing my office and team to provide your insurance needs. "
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Amber Mathis

May 13, 2025

5  out of  5
rating by Amber Mathis
"Very patient and helpful. I'm very happy with my move to Paul Humphries State Farm."
We responded:
"Amber, thank you so much for your review. My team takes pride in helping our policy holders."
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JOHN

April 29, 2025

5  out of  5
rating by JOHN
"Got a used car from my sister in law. Texted the documents to Paul Humphries and they set me up quickly with insurance. I am very happy as always with the service I get from State Farm."
We responded:
"John, we are very appreciative for your 5 star review. We always strive to provide the best service to our customers. "
Profile photo of Leslie Dombrowski

Leslie Dombrowski

April 29, 2025

5  out of  5
rating by Leslie Dombrowski
"Had a great experience talking to Eric. He quoted me on all my insurance needs. Excellent customer service!"
We responded:
"Thank you for the great review, Leslie! We're so glad to hear that Eric was able to provide you with excellent service and help with all your insurance needs. We appreciate you taking the time to share your positive experience, and we're here anytime you need us!"
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Tabi Lorenzo

April 23, 2025

5  out of  5
rating by Tabi Lorenzo
"Hola muy buenas tardes es un excelente servicio gracias"
We responded:
"Gracias por su comentario. Le agradecemos su negocio. "